ARE RETAIL CUSTOMERS ABLE TO PURCHASE PLANTS?
Puget Sound Plants is a wholesale nursery that serves landscape contractors, municipalities, and other related businesses. We are closed to the public and would recommend that any retail customers work with one of the many contractors or designers we partner with to purchase plants.
HOW DO I ACCESS AVAILABILITY WITH PRICING?
Wholesale customers can register on our website to view prices. Select the “login” tab and follow the prompts to create a username and password.
HOW DO I RESET MY PASSWORD?
If you’re a customer, we’ll help you set up an account on our website. If you forgot your password for our website, please click on the forgot password link on the /wp-admin page on our site and we’ll send you a link to update your password or obtain your username.
WHAT INFORMATION DO I NEED TO PROVIDE TO GET A PLANT QUOTE?
When you send a query for a quote, please include your business or company name, project name, need-by date, resellers permit (if not currently on file), and jobsite address to ensure an accurate delivery fee.
Using the Latin/scientific plant names when inquiring about pricing or availability is encouraged.
The plant proposals we prepare are for your review. Please make sure to read over any comments and confirm that the quantities and line items are correct before you finalize your order.
Using the Latin/scientific plant names when inquiring about pricing or availability is encouraged.
The plant proposals we prepare are for your review. Please make sure to read over any comments and confirm that the quantities and line items are correct before you finalize your order.
WHAT DOES “BUDGET NUMBER” MEAN IN MY QUOTE?
A “budget number” indicates that the item was not located at bid time or is not available. The price that is listed in correlation with a budget number is anticipated to cover the cost of a suitable substitute.
HOW MUCH NOTICE SHOULD I GIVE TO INCREASE THE LIKELIHOOD OF A SPECIFIC DELIVERY DATE?
To increase the likelihood of achieving a specific requested delivery date, please provide as much notice as possible and at least two weeks. Any estimated delivery time for the availability of delivery or pick up of the goods is a rough estimate only (see Section 3 of the Terms and Conditions of Sale).
DO I NEED TO MAKE A DEPOSIT ON MY ORDER?
Most of the time, you will not. However, in its sole discretion, Puget Sound Plants may require a non-refundable upfront deposit for special orders.
DOES PUGET SOUND PLANTS OFFER A WARRANTY?
As its only limited warranty, Puget Sound Plants warrants the goods to be alive and in healthy condition when loaded into transport – this limited warranty is non-transferrable and is void if payment is not made in full when due for the full price (see Section 4 of the Terms and Conditions of Sale for limited warranty, limited warranty disclaimer and related information).
HOW ARE DELIVERY FEES CALCULATED?
The delivery fees out of both sales locations are destination-based. Certain areas require a monetary minimum to qualify for delivery. Please inquire with your sales representative for details. If an order requires multiple deliveries there will be a charge for each trip made to the site.
IS THERE AN ADDITIONAL CHARGE TO HAVE MY ORDER PRE-PULLED?
We do not charge a fee to have plants pre-pulled for pick up at the nursery. Puget Sound Plants strongly encourages our customers to call or email in any orders to the office so they can be pulled prior to your arrival. We reserve the right to release back into stock any order not picked up within 10 business days.
HOW IS YOUR PLANT MATERIAL MEASURED?
Our trees and plants are measured using the American Standard for Nursery Stock. We do not follow DNR measuring standards. Please visit the following link for further details. ANSI Standards
DO I HAVE TO BUY FULL FLATS OF 4” MATERIAL?
Our flats come in quantities of 18 or 25. We prefer full flat orders but they are not required.
WHAT KIND OF DELIVERY TRUCKS DO YOU USE?
Our fleet consists of box trucks and semi tractors & trailers of varying lengths.
DO TRUCK DRIVERS ASSIST IN UNLOADING MATERIAL?
Puget Sound Plants’ delivery drivers do not participate in the offloading process. We require comprehensive information from our customers about each location prior to delivery so we do not send drivers into potentially inaccessible, hazardous and/or otherwise problematic situations.
WHAT PAYMENTS DO YOU ACCEPT?
We accept: Cash, Check, Visa, MasterCard, Discover, and American Express.
DO YOU SHIP OUTSIDE OF THE STATE OF WASHINGTON?
We can ship anywhere in the state but are not licensed to cross state lines.
DO YOU SELL LANDSCAPE SUPPLIES?
We sell boxes of ½ inch chain lock and six foot tree stakes. Each box contains 250 feet of chain lock.
DO YOU TAKE BACK USED CONTAINERS?
Puget Sound Plants does not take back used containers.
DO YOU OFFER A PRINTED CATALOG?
There is no catalog available. To view our most current availability by location, please visit our availability page.